Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Western Qld Rainfall and Flooding March 2025
Rainfall and flooding are affecting communities in Western Queensland. Community Recovery is working hard to provide support as quickly as possible to impacted Queenslanders.
Personal hardship assistance is now available for some Local Government Areas.
For information or to apply for personal hardship assistance for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/western-qld-rainfall-flooding-march-2025
Tropical Cyclone Alfred March 2025
Ex-Tropical Cyclone Alfred has affected communities in South East Queensland. Community Recovery is working hard to provide support as quickly as possible to impacted Queenslanders, and thank you for your patience.
Personal hardship assistance is now available for some Local Government Areas.
For information or to apply for personal hardship assistance for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/tc-alfred-march-2025.
North and Far North Tropical Low from January 2025
Heavy rainfall and flooding have affected communities in North and Far North Queensland.
Personal hardship assistance is available for some Local Government Areas.
For information regarding financial support for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025.
How to access support
If you’ve been impacted by severe weather and experiencing emotional stress and need support, the dedicated Community Recovery Lifeline Hotline is available. Confidentially speak to a qualified disaster counsellor on 1800 116 671.
Other support and assistance
- If you require other support, contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help.
- Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
Emergency calls: 000
TTY emergency calls: 106
State emergency service (SES): 132 500
13 HEALTH: 13 43 25 84
Emergency housing: 13 QGOV (13 74 68)
Community Recovery Hotline: 1800 173 349
See warnings and alerts
Need help in your language?
Call 1800 512 451 and ask for an interpreter.
