Tropical Cyclone Alfred March 2025
Financial grants for eligible areas and support services are now available for people affected by Tropical Cyclone Alfred in March 2025.
Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Tropical Cyclone Alfred March 2025
Ex-Tropical Cyclone Alfred is affecting communities in South East Queensland. Community Recovery is working hard to provide support as quickly as possible to impacted Queenslanders, and thank you for your patience.
Personal hardship assistance is now available for some Local Government Areas.
For information or to apply for personal hardship assistance for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/tc-alfred-march-2025.
Emotional support
If you’ve been impacted by the severe weather and are experiencing emotional stress, the dedicated Community Recovery Lifeline Hotline is available. Confidentially speak to a qualified disaster counsellor on 1800 116 671 for help 24 hours a day, 7 days a week.
Other support and assistance
- Housing assistance is available for residents affected by this event.
- If you require other support contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help.
North and Far North Tropical Low from January 2025
Heavy rainfall and flooding have affected communities in North and Far North Queensland.
For information regarding financial support for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025.
Emotional support
If are experiencing emotional stress due to severe weather, the dedicated Community Recovery Lifeline Hotline is available. Confidentially speak to a qualified disaster counsellor on 1800 116 671 for help 24 hours a day, 7 days a week.
Other support and assistance
Local Support Services have been established in affected areas for residents to access support in person. Go to www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025 to find a support service in your area.
- Housing assistance is available for residents affected by this event.
- If you require other support, contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help.
Help out with flood recovery
Stand with Queenslanders in their time of need by donating to one of our recovery partners. Please visit www.qld.gov.au/floods2025 for more information.
How to access support
If you’re experiencing emotional stress and need support, contact:
- phone Lifeline's crisis hotline on 13 11 14
- phone Beyond Blue 1300 22 4636
- phone Community Recovery Hotline on 1800 173 349
- or if you are an Aboriginal or Torres Strait Islander person call 13 YARN.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
- Emergency calls: 000
- TTY Emergency calls: 106
- State Emergency Service (SES): 132 500
- 13 HEALTH: 13 43 25 84
- Emergency housing: 13 QGOV (13 74 68)
- Community Recovery Hotline: 1800 173 349
See warnings and alerts
Financial help for disasters
North and Far North Tropical Low from January 2025
Financial assistance and support are available for Queensland communities impacted by the tropical low in North and Far North Queensland from late January.
Tropical Cyclone Kirrily, associated rainfall and flooding commencing January 2024
Financial grants and support services are available for people affected by Tropical Cyclone Kirrily.
Tropical Cyclone Jasper December 2023
Information about financial grants and support services available for people affected by Tropical Cyclone Jasper in December 2023.
Toowoomba Fires November 2023
Financial assistance and support services are available for people affected by the November 2023 Toowoomba bushfires.
North Queensland Fires October 2023
Find information about financial grants and support services available for Queensland communities impacted by the North Queensland bushfires.
Bundaberg and Gladstone Bushfires October 2023
Personal hardship financial assistance is available for Queensland communities impacted by the Bundaberg and Gladstone bushfires.
Western and Darling Downs Bushfires October 2023
Financial grants and support services are available for people affected by the Western and Darling Downs bushfires.
Northern and Central Queensland monsoon and flooding – March 2023
Find information about financial assistance available for Northern and Central Queensland monsoon and flooding – 20 December 2022 to March 2023.
Western Downs bushfire February 2023
Find information about financial assistance available for Western Downs residents affected by the February bushfires.