North and Far North Tropical Low from January 2025
Financial assistance and support are now available for Queensland communities impacted by the tropical low in North and Far North Queensland since late January.
North and Far North Tropical Low from January 2025
Heavy rainfall and flooding are affecting communities in North and Far North Queensland.
If you have been impacted by the severe weather in Northern Queensland and need assistance, help is available.
Please contact the 24/7 Community Recovery Hotline on 1800 173 349 to speak to a team member who will help you access available supports in your local area.
If you’ve previously contacted us but still need support, please call us again. Our team is here to help.
Personal hardship financial assistance
Personal hardship assistance is now available for affected residents in targeted locations.
For information about activated areas and to apply for grants, visit https://www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025.
Emotional support
If are experiencing emotional stress due to severe weather, the dedicated Community Recovery Lifeline Hotline is available. Confidentially speak to a qualified disaster counsellor on 1800 116 671 for help from 8am to 8pm, 7 days a week. To talk to a Lifeline counsellor outside these hours please contact the Lifeline Crisis Support service on 13 11 14
Other support and assistance
Local Community Recovery Hubs and Support Services have been established in affected areas. Residents who are experiencing hardship can apply for grants and obtain emotional and wellbeing support. Go to www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025 to find your local hub and attend in person.
- Housing assistance is available for residents affected by this event.
- If you require other support, contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help.
How to access support
If you’re experiencing emotional stress and need support, contact:
- phone Lifeline's crisis hotline on 13 11 14
- phone Beyond Blue 1300 22 4636
- phone Community Recovery Hotline on 1800 173 349
- or if you are an Aboriginal or Torres Strait Islander person call 13 YARN.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
- Emergency calls: 000
- TTY Emergency calls: 106
- State Emergency Service (SES): 132 500
- 13 HEALTH: 13 43 25 84
- Emergency housing: 13 QGOV (13 74 68)
- Community Recovery Hotline: 1800 173 349
See warnings and alerts
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