North and Far North Tropical Low from January 2025
Heavy rainfall and flooding are affecting communities in North and Far North Queensland.
For Ingham residents – support is available Thursday 6 February: Community Recovery Staff and Support Services will be on the ground today at the Ingham Evacuation Centre (Cyclone Shelter), 12 Menzies Street, Ingham to provide assistance and support to residents impacted by current severe weather.
Personal hardship financial assistance
Personal hardship assistance is now available for affected residents in targeted locations.
For information about activated areas and to apply for grants, visit https://www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025.
Support and other assistance
- Emotional support
If you’ve been impacted by the severe weather and are experiencing emotional stress, the dedicated Community Recovery Lifeline Hotline is available. Confidentially speak to a qualified disaster counsellor on 1800 116 671 for help. Available 24 hours. - Housing assistance is available for residents affected by this event.
- If you require other support, contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help.
How to access support
If you’re experiencing emotional stress and need support, contact:
- phone Lifeline's crisis hotline on 13 11 14
- phone Beyond Blue 1300 22 4636
- phone Community Recovery Hotline on 1800 173 349
- or if you are an Aboriginal or Torres Strait Islander person call 13 YARN.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
Emergency calls: 000
TTY emergency calls: 106
State emergency service (SES): 132 500
13 HEALTH: 13 43 25 84
Emergency housing: 13 QGOV (13 74 68)
Community Recovery Hotline: 1800 173 349
See warnings and alerts
Need help in your language?
Call 1800 512 451 and ask for an interpreter.
