Support helplines

1800 811 811

DVConnect Womensline is a statewide telephone service offering free professional and non-judgemental telephone support to women who are experiencing domestic or family violence. They can help women to obtain safe refuge accommodation, confidential counselling and referral to other services. (24 hours a day, 7 days a week)

1800 600 636

DVConnect Mensline is a statewide telephone service offering free confidential counselling, referral and support to men affected by domestic and family violence. (9am to 12 midnight, 7 days a week)

1800 737 732

1800RESPECT is a national service providing confidential information, counselling and support to people impacted by sexual assault, domestic or family violence and abuse. (24 hours a day, 7 days a week)

13 11 14

Lifeline provides Australians experiencing a personal crisis with access to crisis support and suicide prevention services. (24 hours a day, 7 days a week)

1800 010 120

The Sexual Assault Helpline provides telephone support and counselling to anyone who has been sexually assaulted or abused, and for anyone who is concerned or suspects someone they care about might have been assaulted or abused. (7.30am to 11.30pm, 7 days a week)

1300 789 978

Mens Line Australia is a free telephone and online counselling service offering support for Australian men.

13 92 76

13YARN is a 24-hour national crisis support line that offers a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter for Aboriginal and Torres Strait Islander peoples.

1800 435 700

The Brother to Brother crisis line provides phone support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons. The line is staffed by Aboriginal men, including Elders, who have a lived experience in the issues that the line offers support for.

1300 65 01 43

Provides legal adivce for First Nations Queenslanders - Monday to Friday, 8:30am to 4:30pm (AEST) except for public holidays (local call cost from a landline)

13 32 64

Family and Child Connect is a local, community-based service that helps families to care for and protect their children at home by connecting them to the right services at the right time.

1300 117 096

Family Wellbeing Services provide confidential advice and support to Aboriginal and Torres Strait Islander families and children of all ages.

1800 551 800

Kids Helpline is a national, free, private and confidential phone and online counselling service for young people aged 5 to 25 years. (24 hours a day, 7 days a week)

1800 650 890

headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to young people aged 12-25. headpsace is open 9am – 1am (Melbourne time) 7 days a week for a 1-on-1 chat with a trained clinician. It’s a confidential, free and a safe space to talk about what’s going on. You can also access a variety of our safe and supportive online community chats that provide a great way to connect with others and share resources that are helpful to you.

1800 497 212

The Rainbow Sexual, Domestic and Family Violence Helpline is for: Anyone in Australia who is from LGBTQ+ communities who has recently or in the past experienced sexual, domestic or family violence

1800 184 527

QLife is a free peer support and referral service for LGBTIQ+ people via telephone and webchat. They can be contacted between 3pm and 12am, 7 days a week.

(07) 3846 3490

Immigrants Women's Support Service is a specialist service response for immigrant and refugee women from non-English speaking background and their children who have experienced domestic and/or sexual violence.

(07) 3262 9877

WWILD supports people with intellectual or learning disabilities who are victims or survivors of sexual violence or have been victims of crime.

Phone: 1300 651 192 (Queensland only) or (07) 3867 2525 (from outside Queensland)

The confidential Queensland Elder Abuse Helpline (1300 651 192) is a contact point for anyone who experiences, witnesses or suspects that an older person is being abused by someone they know and trust – usually a family member. The Elder Abuse Helpline is a source of information, support, and referral for elder abuse situations. We aim to protect the rights, dignity and independence of older people.

1300 65 11 88

Legal Aid Queensland provides legal help to financially disadvantaged Queenslanders. Available Monday to Friday, 8.30am to 4.30pm (except on public holidays).

1800 957 957

The Women's Legal Service Queensland (WLSQ) provides legal assistance and other key support services to women in the areas of domestic and family violence, family law, child protection and sexual assault – counselling notes protect matters. Available Monday to Friday, 9.00am and 4.30pm.