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Seeking medical help

You have the right to be safe in your relationships. If you have been hurt physically or psychologically there are people who can help.

People who work in the health system like doctors, nurses, and ambulance officers are trained to support you if you are experiencing domestic and family violence. You can tell them what happened, and they can help you talk to the police or a support service if you need to. They will never make you do anything you are not ready or safe to do.

Call Triple Zero (000) to report a medical emergency if someone is seriously injured or in need of urgent medical help, if your life or property is being threatened, and if you have witnessed or witnessing a serious assault or crime.

Urgent medical care

If you need urgent medical care, call triple zero (000) on a phone or by using the Emergency Plus app. Follow their instructions. They will organise for the police or an ambulance to give you urgent help.

The ambulance may take you to a hospital if required. Hospital staff can also help you if you are experiencing domestic and family violence.

Find out who to call in a medical emergency and if you need after hours medical attention.

General medical care

It is important to talk to your general practitioner (GP.) They can provide you with or refer you to get appropriate treatment and support for any physical or psychological issues.

If you’re worried about the cost of seeing a GP, you can get help with money, You can also choose a ‘bulk billing’ doctor who provides care for free. You can also choose to visit a doctor who speaks your language and understands your culture and identity.

For general health information:

  • 13 HEALTH (13 43 25 84) is a confidential phone service giving health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call. 13 HEALTH provides qualified health advice—it is not a diagnostic service and should not replace medical consultation. In an emergency always call 000 .
  • Use the Health service finder to find health advice and contact.
  • Visit the Queensland Government’s health and wellbeing portal
  • Contact the Mobile Women’s Health Service.

Sexual abuse and assault

If you have been impacted by sexual assault, rape or sexual violence, it is important to know there are a range of help and support options available. Nobody asks or deserves to be a victim of sexual violence. It is not your fault, and you are not to blame.

If you are in immediate danger, phone Triple Zero (000) or go to the emergency department at your local hospital.

If you have recently experienced sexual assault, rape or sexual violence, get yourself to a safe place as soon as possible and:

Other health services

Get information  about mental health services, and support for problematic alcohol and other drug use.