Change of name certificate
Step 1: Proof of ID
Check that you have all of your proof of ID documents with you. You will need to show these to our customer contact officer when your ticket number is called.
Step 2: Take a ticket
If you haven't already, take a ticket from the ticket machine at the entrance.
Step 3: Fill out and submit application
Once you've submitted the form, your application will go straight into our system. When your ticket number is called, you'll just need to give the customer contact officer your name so they can find your application in the system.
Step 4: Listen for your ticket number
Take a seat in the waiting area and listen for your ticket number to be called. You shouldn't have to wait long.